Frequently asked questions

How do I get paid for selling gold jewellery to CFOG?

Our standard payment method is Cash. A Bank Deposit on request can be organised.

How do I pay for gold bullion I purchase?

For instore purchases we accept cash and OSKO payments.
For online orders, we accept bank deposit, we will send you an email confirmation once payment is cleared followed with a confirmation email order is ready for collection or tracking details for secured deliveries.

Where do I park?

Street parking around the shop. Closest and best option for street parking is on the main road corner of Maroondah Hwy and Middleborough Rd or side streets Dora Ave and Minna St.

Parking Location

Nearest Public transport?

Laburnum Station, 240 meter walk to the shop.

How much can I earn when selling my gold?

Gold value varies day-to-day. Cash For Old Gold buys your gold based on weight and karat. Our experienced staff members will determine the purity of your items, using industry standard equipment, to calculate the total value.

If you know roughly the weight and purity of your gold items, you can work out a close estimate by using our pricing table on the right. These prices are updated on a daily basis.

What about gold items with diamonds or stones?

Cash For Old Gold do not purchase diamonds or stones contained in gold jewellery.

If you would like to keep the stones, we recommend you remove them prior to sale.

What colours of gold do you purchase?

We purchase all colours of gold. The value of your gold is based on fineness (carat value) of the gold, not the colour.

I've just paid $2000 for a bracelet from a retail shop and the value of gold has gone up since then. Will I get more for it?

Unfortunately the answer is no. Because you've purchased your gold jewellery from a retail store, at retail prices, the price you've paid is not solely based on the value of gold but the design, manufacturing, transportation, staff wages, store rental and so on. This means the price you pay for new jewellery in retail stores is inflated well over the actual gold value alone.

Do you sell gold?

We have Gold Bullion and silver bullion available for sale at very competitive prices, if you are interested in buying Gold Bullion or silver bullion please bring cash into our store or order from our online bullion store located here.

We do not sell any jewellery, the gold jewellery we purchase is most often well used, scratched, broken or out of style. All jewellery purchased is melted down and recycled.

What if I'm not located in Melbourne?

If you are not located in Melbourne, you can request a Free Insured Gold Mail Service from our Contact Page. We will call you to arrange everything you require to send your Gold to us securely, receive a quotation and sell your items. This service is offered for all Australian customers. All mailed Gold is insured by our private broker for $1000. We will always contact you as soon as your gold is received, and confirm that you accept our quoted rate before proceeding any further. If you decline our offer, we will return your items to you free of charge.

If you are located within Victoria and would like us to visit you for valuation and purchasing, please Contact Us, we may be able to find a suitable arrangement for you.